How an application reaches a lender depends on the lender. The badge on each lender in the lender panel tells you which method it uses.
Method | How it works | What you need |
API | Financeable sends the application data straight to the lender's portal | Your credentials for that lender |
Lodge AI | The Lodge AI desktop app opens the lender's portal in a browser and fills in the form for you | Your credentials, and the Lodge AI app open on your computer |
You email the application to the lender from Financeable | The lender's email address, saved as its credential |
Financeable sends the data. It never lodges the deal for you - for API and Lodge AI lenders, you review it and lodge it on the lender's portal yourself.
Before you submit
Check the application is ready - see Submit your application. Every required field for that lender has to be complete: until it is, the upload button won't work.
Submit to an API lender
Check every required field for the lender is complete - see Required fields in an application.
Check the lender carries the API badge on the lender panel.
Select the upload button on that lender.
Select the documents to send with the application.
Select Submit.
The data goes straight to the lender's portal. There's no app to download and no Lodge AI confirmation window for an API lender. Finish on the lender's portal - see below.
Set up Lodge AI
Lodge AI runs from a desktop app on your computer. It no longer runs in the browser on its own, so the app has to be open whenever you submit to a Lodge AI lender. You only set it up once.
The download is in Lodge AI's confirmation window, the first time you submit to a Lodge AI lender:
In the confirmation window, select the download button for your computer.
Install the app.
Open it.
The app runs in the background - on a Mac, its icon sits at the top right of the screen, next to Wi-Fi. There's nothing to sign in to or connect. It just has to be open.
Submit to a Lodge AI lender
Check every required field for the lender is complete - see Required fields in an application.
Check the lender carries the Lodge AI badge on the lender panel.
Check the Lodge AI app is open and running in the background.
Select the upload button on that lender.
In the confirmation window, select Continue.
Select the documents to send with the application.
Lodge AI opens a browser, goes to the lender's portal and fills in the form. If the portal asks you to sign in, sign in - Lodge AI then carries on.
While Lodge AI runs
The progress panel shows what Lodge AI is doing at each step. Use its buttons to move it to any corner of the screen
Take over stops the automation and hands the page to you. The button then becomes Resume - select it to hand the page back
If Lodge AI stops and highlights a field, it needs something from you. Complete the field, then select Resume automation
Stop automation cancels the whole run
If Lodge AI stops on a field it can't fill, see Fix common submission errors.
Finish on the lender's portal
The last step is yours, for both API and Lodge AI lenders.
Sign in to the lender's portal, if you're not already in.
Review the deal.
Lodge it.
Once it's lodged, you deal with the lender directly.
Submit to an email lender
For lenders without an API or a portal form.
Check the lender's email address is saved as its credential - see Add lender credentials.
Open the application.
Select Email Application on the lender panel.
The application goes to the lender's email address.
Who can do this: anyone with the Applications → Submit to lender permission.