When the search doesn't find the vehicle, enter its details yourself.
Enter it
In the Asset section, enter the Purchase Price.
Choose the Asset Type.
Choose the Type of Sale.
Enter the year, make, model and variant.
Enter the VIN or serial number.
Add any add-ons.
Enter the supplier.
Upload the invoice.
The asset saves to the application and the lender panel re-matches against it.
What's different from a search
A search pulls in the vehicle's valuation. A manually entered asset doesn't get one - see Review asset valuation data.
You can still run a PPSR check, provided the VIN or serial number is entered - see Run a PPSR check.