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Consumer Application - Declaration

Guide for users to input details in the declaration form

Vivek Augustine avatar
Written by Vivek Augustine
Updated over 9 months ago

✅ Declaration Section

🔹 Step 1: Tick the Agreement Checkbox

📍 Go to the top of the Declaration section.
☑️ Click the “I agree to the below terms” checkbox.

🔒 This unlocks the submission process.

🔹 Step 2: Select the Purpose of the Application

📍 Under “Please specify the purpose of the application”
▶️ Click the dropdown field.
📝 Choose one of the following:

  • Purchase the asset

  • Purchase the asset plus finance insurances

  • Refinance loan on the asset

  • Refinance loan plus finance insurances

🔹 Step 3: Answer "Why does this loan term suit your requirement?"

📍 Click on the Loan term suit dropdown.
▶️ Select the applicant’s reason (based on your convo or notes), like:

  • Want the maximum term with lowest repayment

  • Want to match loan with budget

  • Plan to sell or trade at the end

  • Want to pay it off quickly

🔹 Step 4: Select "What are you looking for in your loan?"

📍 Click on the LoanDetail dropdown.
▶️ Choose what features matter most to the customer:

  • Competitive interest rate

  • Service

  • Additional repayments

  • Broker recommendation

  • A balloon repayment

🔹 Step 5: Foreseeable changes to personal circumstances?

📍 Click the Loan repayment detail dropdown.
▶️ If the customer expects any changes, choose from:

  • Job loss, large expenses, illness, etc.
    ▶️ If no changes, just select “No”.

🔹 Step 6: How will they manage repayments if there is a change?

🗒️ If a change was selected above, a textbox will appear.
🖊️ Enter the customer’s plan to continue making repayments.

💡 Example: "Will rely on savings or partner income."

🔹 Step 7: Confirm Loan Understanding

There are two Yes/No questions:

☑️ "Are you aware that financing insurances increases the loan cost?"
☑️ "Do you acknowledge the balloon payment at end of the loan?"

➡️ Select Yes or No for both — based on what’s been explained to the applicant.

🔹 Step 8: Balloon Payment Plan

📍 Final dropdown: "What do you intend to do at the end of the loan term with the balloon payment?"

▶️ Click on the dropdown box and choose from:

  • Payout

  • Refinance the loan

  • Sell the asset

  • Trade in for a new vehicle

    (Refer to video below)

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